Why We Built WorkBookPro
Before WorkBookPro was even an idea, James Lennon was climbing ladders as an air conditioning engineer. He knew every frustration of the trade firsthand - the early morning calls, the complex installations, the constant juggling of technical work and customer service.
As James progressed from engineer to project manager, then to service and maintenance manager, he saw the same problems at every level: spreadsheets that never synced, scheduling nightmares that cost money, and invoices scattered across filing cabinets and email folders.
That's when he partnered with James Gill to run Total Refrigeration Services. Together, they faced the daily reality of managing a trades business. James Gill, who continues to serve as director of Total Projects (Southern) Limited and Total Refrigeration Services Ltd, brought deep insights into the operational challenges that plague trades businesses.
Every day brought the same struggles: Which jobs were profitable? Where were the crews? Had that invoice been sent? Was the quote approved? They tried every software solution on the market, but nothing was built by people who truly understood the trades.
So they decided to build it themselves.
On May 13, 2024, WorkBookPro Ltd was officially incorporated. But this wasn't just another tech startup. This was decades of trades experience crystallized into a mission: create the software we wished we'd had all along.
We've been in your work boots. We've dealt with the 6 AM emergency calls. We've lost money on jobs because we couldn't track costs properly. We've missed opportunities because our quote took too long to prepare. We've stayed up late trying to reconcile invoices.
WorkBookPro isn't built by consultants or MBAs who studied the trades industry from the outside. It's built by people who lived it, breathed it, and still do. James Gill's continued involvement in running trades businesses means we're constantly in touch with the real challenges you face every day.
We know what you're thinking. WorkBookPro is only months old - why should you trust us with your business? Here's why: we're not learning about your industry as we go. We've already walked every mile of your journey.
We built WorkBookPro to solve the problems we lived through. That's a promise no other software company can make.
Co-Founder & CEO
James's journey from air conditioning engineer to CEO gives him unique insight into every level of trades business operations. Having worked as an engineer, project manager, and service manager before running Total Refrigeration Services, he understands the challenges from the ground up. His mission: build the software he wished he'd had at every stage of his career.
Co-Founder & CFO
As an active director of Total Projects (Southern) Limited and Total Refrigeration Services Ltd, James brings current, real-world trades experience to WorkBookPro. His ongoing involvement in running trades businesses ensures our software stays grounded in the daily realities of the industry. He knows firsthand what works, what doesn't, and what tradespeople actually need.
Brilliant minds united by a shared mission: revolutionize how trades businesses operate.
Tech Lead
Marketing Lead
Programmer
See why trades businesses are switching to software built by people who understand their world.